Most helpful review
New Reviewer

Don’t use this company

I have to share something that happened yesterday, we woke up to a 63 degree house. Not knowing the first thing about high efficiency furnaces I called Applewood plumbing and heating, their tech showed up about 9:00am and we went down to the basement to check out the furnace. He removed the front cover and started poking and prodding around then told me that the air induction fan had failed, I asked him what it would cost to fix it and he quoted me a price of $1600 dollars because that was a really expensive part, he then took out his flashlight looked a the furnace for a minute and told me that the heat exchanger appeared cracked. I told him that I intended to call Sears for a second opinion, he got real rude attitude and said What do you expect them to do, pull the Sears ambulance up to your front door and heal the furnace at this point I showed him the front door and gave him a check for $29. After he left I went on line and found the exact same fan on Amazon for $145, I did have Sears come over, I did not tell him what Applewood had done to start with he checked the furnace out and said the fan had failed and the repair cost would run approximately $500. I then told him about Applewood and that their tech said the heat exchanger was cracked, he looked at it and said that he was nuts and even if it were cracked that part has a twenty year warranty through Sears since they installed it 10 years ago. After he left we tried to find a fan locally and ended up having it overnighted. The fan took me less than 30 minutes to install for a total cost of $268. The more I have thought about what Applewood tried to pull the more upset I get, I have to wonder how many hard working people these jerks swindle and cheat every day and any company that would pray upon our seniors ( which I hear Im part of these days) should be ran out of business. So to all my friends and family out there steer clear of this pond *** thats pretending to be a legitimate company.
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ID
#1729631 Review #1729631 is a subjective opinion of poster.
Cons
  • Conducting fraud on consumers
Reason of review
Pricing issue
Preferred solution
Only they can resolve this issue internally.
New Reviewer

EXPENSIVE

about 25 dollars worth of new pipes under a clogged bathroom sink. Used a 75 foot roto rooter and an hour later $591 bill. No reflection on Omar who was a nice guy. Pricing was OUTRAGEOUS.
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ID
#1695831 Review #1695831 is a subjective opinion of poster.
Reason of review
Pricing issue
Loss
$291
Preferred solution
Price reduction

Thermostat control

My thermostat was in a constant run mode and I could not turn off the heat. It had been running all night and the controls were stuck. I called for service (it was A SATURDAY) and I was told someone could be out on monday. I said I had purchased their "GOLD PLAN" which included priority service. She said to me very rude "at least you have heat" We,re helping others who dont have heat. It was to be 70 degrees for the next several days!!! I said "So much for purchasing your gold plan." No customer service at all. I used your services several time. NEVER AGAIN!
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ID
#1679726 Review #1679726 is a subjective opinion of poster.
Cons
  • Gold plan is a rip off
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Way overpriced because they work on comission

Quoted $3200 to replace hot water heater and $1000 more if needed to create air vent . 3 other companies in denver area quoted half that.
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1 comment
#1716751

I’ve heard they like to over charge! Not surprised!

I would totally agree with this guy. If your going to have them do work make sure you at least get another quote first.

ID
#1186825 Review #1186825 is a subjective opinion of poster.
Reason of review
Pricing issue

Triple Prices